249 Reviews Found
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Confirmed Service Customer
Dakota was excellent taking care of my issues.
William H.
AKRON
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Confirmed Service Customer
Will not be relying on the shuttle service anymore. My return shuttle was never called. I had to order my own uber at my own cost. When it was saw it was an error there was no apology from the service person until I went to another person and asked for a manager. I called multiple times that day for my shuttle and was sent to v/m for two hours. Buick side is very different environment than when I had my previous Kia Rio- never had problems.
Camille S.
AKRON
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Confirmed Service Customer
Net was quick to return my call, schedule my appointment and work was quick above expectations and under estimate!
Robert K.
AKRON
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Confirmed Sales Customer
The sales staff was kind, courteous, & welcoming. Gavin worked diligently to get me into a vehicle I was happy with as well as within my price range. Awesome guy and and will definitely recommend him to any friends in the market for a new car.
Samantha O.
RAVENNA
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Confirmed Service Customer
Jerry is always great to work with. Overall service was outstanding!
Lauren C.
CUYAHOGA FALLS
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Confirmed Service Customer
Net has been great to work with this past 25+ years. Always gives me great details about what needs to be repaired. Always has great smile.
Robert W.
AKRON
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Confirmed Service Customer
HORRIBLE EXPERIENCE!!!! Brought my car in for service that included an oil change and I requested a car wash. When my car was ready I observed three dings on passenger side. I immediately brought it to their attention before leaving the establishment. They took before and after pictures of my vehicle before service. No damage was observed in those photos. The manager, Jerry Messenger was EXTREMELY RUDE to me. Never addressed me, never made eye contact with me, never even offered an apology while he tried to look into the matter. Instead, he informed me that there is no way this could have been happened there. Stated that the pictures taken prior to service were not good enough to determine if the dings were already there. They painted the dings and it looks so tacky. They half washed my car. This was just a horrible experience. No one should bring their vehicle in for service and leave with unexplained damages. I sent an email to Joe VanDevere 1 week ago. No one has contacted me
Jasmine R.
MAPLE HEIGHTS
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Confirmed Service Customer
I got there right on time and there were 3 people at the desk - not one addressed me with a hello, good morning, or we will be right with you.
Anna B.
Fair lawn
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Confirmed Service Customer
The technician and advisor did a great job respecting the cleanliness of my new vehicle. They handled my concerns with professionalism.
Preston S.
ROOTSTOWN
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Confirmed Sales Customer
Greatest experience thus far with a dealership. Camden and the team were fantastic! They didn���t stop until I left in the car I wanted. Kudos to them !
Diamond L.
BROOKLYN
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Confirmed Sales Customer
This is the 3rd car we've bought from Van Devere & especially the salesman Nico. He is the best salesman we've had to ever deal with! Mike in finance was excellent too. He explained everything we needed to know
Patricia P.
TALLMADGE