Confirmed Service Customer
My wife has bought her last 2 vehicles from Van Devere. She has had her service work, done there as well. She has always had her oil changes done there and ALWAYS asked what is needed to maintain the "Lifetime Warranty". It seems, a coolant flush at 100,000 mi. was overlooked. Now an oil leak in the turbo lines or cooler was detected at her last oil change. 130,000 mi. on the vehicle. She is quite upset. I don't know how the coolant flush was overlooked, considering she always asked, what she needed, to maintain her warranty. It's why she bought 2 vehicle from you. Same for her daughter. I have my doubts, she'd buy another.
James C.
AKRON,
OH
Business Response
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